Month: maart 2018

Hospital IT systems are replaced by intelligent agents called secretaries

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Yesterday I spent the entire day observing three outpatient departments in ‘my’ case study hospital. I talked to the Orthopaedics, Surgery and Gynaecology outpatient departments and watched how surgeries are planned and organized. The night before I prepared the visit by looking at the facts and figures – the production data of 5 years, from …

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Variation in Operating Room production; predictable or not?

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If the demand for products or services are stable, then logistics is easy. In any household for example there are repetitive rythms, determined by meal times and working days. Meal times determine the moment that food supplies need to be in the house and working days could determine when there is time to buy these. …

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