Month: maart 2018

Hospital IT systems are replaced by intelligent agents called secretaries

Yesterday I spent the entire day observing three outpatient departments in ‘my’ case study hospital. I talked to the Orthopaedics, Surgery and Gynaecology outpatient departments and watched how surgeries are planned and organized. The night before I prepared the visit by looking at the facts and figures – the production data of 5 years, from …

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